Sales Policy

Effective Date: December 5, 2024

At SpeedLuis, we are committed to providing our customers with high-quality fishing accessories and ensuring a smooth and transparent shopping experience. By making a purchase on our website, you agree to the terms and conditions outlined in this Sales Policy.

1. Product Availability

We strive to maintain accurate and up-to-date inventory. However, in rare instances, a product may become unavailable after you have placed an order. In such cases, we will notify you immediately and offer the following options:

  • A full refund for the unavailable product.
  • An exchange for a similar product of equal value.
  • A backorder, if available, for the product to be shipped at a later date.

2. Pricing and Payments

All prices on our website are listed in USD and are subject to change without prior notice. Prices may vary based on product promotions, discounts, or other factors.

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods as available on our checkout page

By completing your purchase, you authorize us to charge the total order amount, including applicable taxes and shipping fees.

3. Sales Tax

Sales tax will be applied to orders based on the shipping address and as required by state and local tax laws. The applicable sales tax will be automatically calculated and added to your order during checkout.

4. Shipping and Handling

  • Domestic Shipping: We offer shipping within the United States. Shipping fees will be calculated at checkout based on the shipping method and delivery location.
  • Processing Time: Orders are typically processed within 1-3 business days after receipt. You will receive an email with tracking information once your order has been shipped.
  • Shipping Methods: We offer standard, expedited, and overnight shipping options. Please select your preferred method during checkout.

We are not responsible for delays caused by external factors such as weather conditions, carrier delays, or issues with the recipient’s address.

5. Order Confirmation

Once you place an order, you will receive an email confirmation with the details of your purchase. This confirmation serves as a receipt for your order and includes an order number for reference.

Please review your order confirmation carefully. If you notice any discrepancies or if you need to make changes to your order, please contact us immediately.

6. Cancellations

If you need to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet been processed for shipment. If your order has already been shipped, you may need to follow the return policy for a refund.

7. Order Changes

Once an order has been placed, changes to the order (such as adding or removing items) cannot be guaranteed. Please contact our customer service team at [email protected] immediately if you need to modify your order. We will make every effort to accommodate changes before shipment.

8. Returns and Refunds

If you are not satisfied with your purchase, please refer to our Refund and Return Policy for instructions on how to return or exchange items. We accept returns within 30 days of purchase, provided the items are unused and in their original packaging.

9. Warranty and Product Guarantees

Many of our products come with manufacturer warranties. The terms of the warranty may vary depending on the manufacturer and product. Please check the individual product pages for specific warranty details. If you encounter any issues with your products, please contact us for assistance.

10. Customer Service

If you have any questions about our sales policies or need assistance with an order, please don’t hesitate to contact our customer service team: